Returns & Exchanges
Due to the perishable nature of our snacks, we do not accept returns on food items, but we are committed to making it right if your order isn't perfect. If you experience an issue with quality or damage, please follow our simple resolution process within 30 days of purchase.
Contact Support
Email our team at [email protected] with your order number and a brief description of the issue.
Provide Evidence
Attach a clear photo of the product and packaging if you are reporting damage or a quality concern for our review.
Review Process
Our team will evaluate your request within 2-3 business days to determine eligibility for a replacement or store credit.
Resolution
Once approved, we will immediately process your shipment of fresh snacks or issue a refund to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing